return

If you are not fully happy with the goods you have received you can return them to us within 14 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to receive an exchange, store credit or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Please note that Sales item, vouchers & gift cards are not refundable.

• Please download, print off, and complete a Return Form if you do not already have one.
• Ensure your return is well packaged, and meets all the conditions outlined below.
• Enclose the completed Returns form with your goods, and return to the following address:
  
  Returns Department
  D17-3A, Empire City Myloft,
  Jalan PJU 8/1,
  Damansara Perdana,
  47820 Selangor,
  Malaysia
  
  

Returns Terms and Guidelines

• All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
• We are not responsible for the return shipping costs of the items.
• All Items must be in original, resalable condition.
• Please make sure all returned items are well packaged, so as not to be damaged in the post.
• Please make sure all return packages are sent with a trackable, insured service.
• We cannot take responsibility for items damaged or lost in the return transit.
• Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.
• Please refer to our Terms and Conditions for further information on returns.